Published Articles
- GOALS TO STRIVE FOR
- What are your goals for this year? Take a systematic 3 pillar approach.
- SHOW ME THE VALUE
- Your practice is not a short-term investment.
- YOUR PRACTICE ON PAPER
- Using a graphic overview to reveal your unique business process can help you click with your client and separate you from the pack.
- THE 15 MINUTE PRACTICE MANAGEMENT ASSESSMENT
- How is your practice doing? Here’s a quick list of the five factors that make this type of practice a reality.
- Let’s face it. You hate paperwork and administration. Nineteen percent of respondents to this year’s Annual Dollars & Sense Survey identified “paperwork/administrative” as the number one greatest single challenge they face on a day-to-day basis, while another 6% chose “compliance/regulation.” Both elements go hand in hand and are a big part of doing business in the financial services industry.
- BEFORE BEING REFERRED, YOU MUST BE REFERRABLE
- Admit it. Referrals don’t occur as often as you would like. Once you are able to articulate value, systemize your business and coordinate your teams, there will be no reason for your prospects to look any further, and no reason for clients to leave.
- THE BRILLIANCE OF RESILIENCE
- Getting clients to talk about change can sometimes make them uncomfortable. Most clients are not ready for the ups and downs that their own transformation will bring. So how do advisors prepare clients for such an experience? They train clients to be resilient from the beginning.
- CLOSING THE GAP: FIVE EASY STEPS TO REALIZE COI REFERRAL POTENTIAL
- Referrals are the lifeblood of a successful practice. On the other hand, sporadic referrals are an indicator of business stagnation, and sometimes even contraction.
- HOW TO GENERATE REFERRALS: SIX PROVEN TACTICS
- Getting clients to talk about change can sometimes make them uncomfortable. Most clients are not ready for the ups and downs that their own transformation will bring. So how do advisors prepare clients for such an experience? They train clients to be resilient from the beginning.
- MAKE THE MEDIA YOUR MARKETING PARTNER
- Many financial professionals are intimidated by the media. And it’s easy to understand why. When it comes to the financial services industry, the mainstream media isn’t always fair, balanced, or even well-informed.
- DO YOU HAVE A CLIENT ACTION RESPONSE SYSTEM?
- Responding to client action requests is key to long-term viability of your practice. Treat it as such, and you will unlock the door of success for you.
- BUILDING YOUR PROFESSIONAL REFERRAL SOURCES
- How is your success tied to your relationships with professionals?
- NETWORK HUBS: USE PROFESSIONAL ASSOCIATIONS TO GENERATE MORE REFERRALS
- A network hub is an influential connection who functions as the “hub” of larger professional networks. By building relationships with these people, you gain access to all of the people on the “spokes” of your and that person’s hub.
- THE OPPORTUNITIES OF A LIFETIME
- As an advisor, you know the best decision for your client is to stick to the plan. But your client doesn’t see things that way. He wants you to do something. Now. And if you don’t, you’re worried he’ll take his business to a competitor.
- THE RULES OF NICHE MARKETING
- When I ask advisors to define the niche they specialize in, it becomes pretty clear they haven’t thought a lot about what niche marketing is, and how it works. It’s one thing to say you serve a market niche. It’s quite another to articulate it and do it right.
- RETHINKING THE MARKETING NEWSLETTER
- I suppose you could call the newsletter the Rodney Dangerfield of the marketing world — it doesn’t appear to get any respect. But the newsletter has a massive impact on connection. Add to it a meeting and a reach out for an update.
- THE ULTIMATE MARKETING TOOL (PART 1 OF 2)
- Over the years, I’ve seen many tools used to market or promote a financial practice. But if you’re looking for the "ultimate" marketing tool — the one piece that entrenches long-lasting credibility in a highly crowded marketplace — you need to …
- THE ULTIMATE MARKETING TOOL (PART 2 OF 2)
- Ultimate marketing tool Part 2 of 2
- BUILDING THE PERFECT TEAM STARTS WITH YOU
- You can’t do everything well. Actually, I’d go one further than that: there are a lot of things you shouldn’t even think of doing yourself!
- THE FIVE TAKEAWAYS: WHAT DO YOU WANT PEOPLE TO REMEMBER ABOUT YOU?
- All the little pieces matter. I’ll bet you don’t give a whole lot of attention to the structure of your conversations. And, if you’re like most professionals, you probably don’t have an engaging "agenda" for these encounters either.
- RRSP SURVIVAL GUIDE (PART 2 OF 3): TIMELY COMMUNICATION TUNE-UP
- Make this Season a Timely Communication with Clients.
- BUILDING THE BRAND OF YOU
- It's an increasingly commoditized world. What do you need to do to adapt?
- GOALS TO STRIVE FOR
- What are your goals for the upcoming year? How are you going to articulate value, improve systems, and capture the biggest opportunities?
- WANT TO BUILD THE IDEAL PRACTICE? START BY LIMITING THE NUMBER OF CLIENTS YOU SERVE
- The number of clients you want to serve has a direct coorelation to your financial success.
- KEEPING THE WEALTH: WHAT YOU CAN DO TO RETAIN HNW CLIENTS
- To serve HNW clients well, you need to demonstrate how your practice is materially superior to competitors on a number of different levels…
- WORDS OF WISDOM FOR ROOKIES (AND VETERANS!)
- If you had to do it all over again, what activities would you repeat?
- TELLING YOUR STORY
- Every interaction you have in a day — every conversation you have with a friend, business associate, client, prospect or even a stranger — is an opportunity to articulate your value.
- REACH FOR THE TOP
- Do you know REALLY KNOW WHY your clients are working with you? And does it matter?
- E-MAIL NEWSLETTERS: NINE RULES FOR SUCCESS
- As easy as it is to create, an e-mail newsletter is not something that should be thrown together without thinking about the strategy behind it. If you publish an e-mail newsletter for your practice, commit to making it better by following the nine rules It could make your newsletter into the most powerful marketing tool you’ve ever used.
- ADVISOR WEBSITES: EIGHT RULES FOR SUCCESS
- In an increasingly digital world, a well-constructed website can provide a strategic advantage. Those who take the time to create an effective site and social media program are sure to be rewarded by a loyal following of prospects and clients alike.
- SIX REASONS A PROSPECT WILL CHOOSE YOU
- What exactly is it that makes a prospect want to work with you?
- THE 15 MINUTE PRACTICE ASSESSMENT
- Is your practice satisfying you? Are you happy with the number and quality of clients you serve? Are you professionally challenged? Are you excited and energized by your work? Do you get a "charge" every time you come into the office? If not, then you may be operating in habitual mediocrity. Not a good place to be.
- IT’S ALL IN THE MIX
- All clients get the same level of service. Yet when you start to plan this out, you’ll see that the top end of your book will not get exactly what they need, and the bottom half of your book will get more than they value OR PAY FOR.
- MORE RESOURCES AND TOOLS TO HELP YOU FACE YOUR BIGGEST CHALLENGES
- Special Edition featuring multiple pieces
- 5TH ANNUAL DOLLARS AND SENSE: CORRALLING YOUR CHALLENGES
- Results from the fifth Annual Dollars and Sense Survey are in...
- PROSPECTING YOUR WAY TO SUCCESS
- People do business with people they know, respect and like. So, if your business is lacking in the growth department, you need to ask yourself three very simple questions
- FIGHT BACK! CONQUERING PAPERWORK PROBLEMS IN YOUR OFFICE
- Administration and paperwork is the top challenge facing financial advisors on a day-to-day basis, according to the Advisor’s Edge 2006 Dollars and Sense Survey. So what?
- A PICTURE SAYS A THOUSAND WORDS
- The only enduring way to compete in this commoditized industry is to brand your business process — to craft and refine, then artfully articulate who you are, what you do, and what your clients can expect. And last but not least, keep them engaged
- THE GRAPHIC OVERVIEW DIALOGUE
- By emphasizing your process, you become more than an advisor, you become a guiding hand, helping your clients organize their financial affairs and bringing them closer to their financial dreams one step at a time.
- TEAM BUILDING FROM THE INSIDE OUT
- Talking to advisors around the country, I get the impression that team building is a constant source of frustration. While I certainly understand these problems, I have to say that the perfect team doesn’t just “happen.” The advisors I know with excellent teams have put a good deal of time into team building. Have a look at what I've observed...
- Q&A: HUMAN RESOURCES FOR NON-HR PROFESSIONALS
- For more information on finding and hiring the right employee for the job, click here to read Jeff Thorsteinson’s most recent article, Team building from the inside out. .
- IT'S NOT WHAT YOU SAY, IT’S HOW YOU SAY IT
- Every meeting you have with a client is more than just a dialogue — it’s an experience. And while what you say is of critical importance, how you say it is just as important.
- EARN CLIENT CONFIDENCE: AN EIGHT-POINT CHECKLIST
- If you have confidence in your lure, you will catch fish,” a quotation from the Thomas J. Stanley book The Millionaire Mind. There’s wisdom for advisors in those words.
- BY THE NUMBERS
- Two of my articles from 2007 that were most requested and most frequently downloaded during the year, are available to you here.
(USA)
- Habitual Mediocrity vs. Routine Excellence
- If you want to distinguish yourself from the pack, then it’s time to stop cutting corners.
- Telling Your Story
- If you have confidence in your lure, you will catch fish,” a quotation from the Thomas J. Stanley book The Millionaire Mind. There’s wisdom for advisors in those words.
- Advisors urged to exercise due diligence when choosing coaches
- Advisors should give careful consideration to certain key factors when hiring coaching services, according to Vancouver-based YouFoundation Inc., a consulting firm providing business development and marketing solutions to the financial services industry.
- Des conseils qui n’ont pas pris une ride!
- Comment former l’équipe qui assurera votre succès ? Toute équipe performante comporte trois composantes.
(USA & CANADA)
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